Information & Assistance

I just don’t know where to start to get help in caring for my mom.
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CareWell Services Southwest has specially trained and certified resource specialists available from 8:00 am to 4:30 pm, Monday through Friday, to answer questions and provide information on local services for older adults, persons with disabilities, and family caregivers.

Call (800) 626-6719 or (269) 966-2450 to speak with a Resource Navigator. After hours calls will be returned the next business day.

Our certified Resource Navigators are available to provide information and assistance on thousands of services and resources available for older adults (60+), persons with disabilities and family caregivers in Barry and Calhoun counties. We can even connect you to agencies and services in other areas of Michigan if needed. CareWell Services is also the MI Choice Waiver agent for residents of Branch, Barry, Berrien, Cass, Calhoun, Kalamazoo, St. Joseph, and Van Buren Counties, and can assist people who meet certain income and health requirements remain in their homes.

Areas of assistance include, but are not limited to, housing, eligibility and availability of government-funded long term care programs, transportation, Medicaid/Medicare assistance, personal care, respite care, and referrals for prescription assistance. Depending on the information requested, a listing of the various services and resources, tip sheets and other materials verified and trusted from our resource directory will be mailed to the caller.

To best serve callers, the Resource Navigator may need to have information on income and health status of the older adult or person with disability. CareWell Services Southwest is HIPAA compliant and all information provided is confidential.

Call us, we’re here to help.

Eldercare Locator

Find additional help in your community through Eldercare Locator, a public service of the Administration for Community Living connecting you to services for older adults and their families. Click on the button below to use the Eldercare Locator service.

Calhoun County Needs Assessment

The State of Michigan requires senior service providers to conduct a community needs assessment every three years. An assessment of the community’s senior programming and needs allows service providers and other organizations in the community to obtain a picture of the major needs facing aging residents. When organizations conduct a needs assessment together, they gain the benefit of a variety of perspectives, knowledge, and expertise.

This needs assessment exemplifies a partnership between the Region 3B Area Agency on Aging (AAA) and the Calhoun County Office of Senior Services (OSS). These organizations strive to be responsive to the needs of the aging population of the areas they serve. This assessment is one tool being used to accomplish that goal. We have made an effort to approach this community needs assessment with no pre-conceived ideas about the needs of the senior populations of Barry and Calhoun counties. In this assessment partners reviewed data from secondary sources, sought input from community members through surveys and focus groups, and prioritized a set of issues that are especially prevalent to those 60 and over in both counties.

The AAA was designated by the Offices of Services to the Aging as one of 16 area agencies on aging in Michigan in 1996 to serve older adults and their caregivers in Barry and Calhoun counties through home and community based services that help older adults age with dignity in their own homes or the homes of their caregivers. The agency is also a contracted MI Choice Waiver agent through the Michigan Department of Community Health providing support and services for adults with disabilities and frail seniors at risk of nursing home placement. The AAA’s mission is to promote health, choice, and independence, serving older adults, people with disabilities and their caregivers by providing advocacy for older adults and older adult services, assessing service needs and securing funding to meet those needs, assuring the provision of high quality home and community-based services through provider monitoring and assessments, ensuring that priority is given to those older adults with the greatest social and economic need and coordinating and providing access to available resources.

Data provided by MiCalhoun.org.

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