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Information & Assistance

Information & Assistance

I just don’t know where to start to get help in caring for my mom.

CareWell Services Southwest has specially trained and certified resource specialists available from 8:00 am to 4:30 pm, Monday through Friday, to answer questions and provide information on local services for older adults, persons with disabilities, and family caregivers.

Call (800) 626-6719 or (269) 966-2450 to speak with a Resource Navigator. After hours calls will be returned the next business day.

Our certified Resource Navigators are available to provide information and assistance on thousands of services and resources available for older adults (60+), persons with disabilities and family caregivers in Barry and Calhoun counties. We can even connect you to agencies and services in other areas of Michigan if needed. CareWell Services is also the MI Choice Waiver agent for residents of Branch, Barry, Berrien, Cass, Calhoun, Kalamazoo, St. Joseph, and Van Buren Counties, and can assist people who meet certain income and health requirements remain in their homes.

Areas of assistance include, but are not limited to, housing, eligibility and availability of government-funded long term care programs, transportation, Medicaid/Medicare assistance, personal care, respite care, and referrals for prescription assistance. Depending on the information requested, a listing of the various services and resources, tip sheets and other materials verified and trusted from our resource directory will be mailed to the caller.

To best serve callers, the Resource Navigator may need to have information on income and health status of the older adult or person with disability. CareWell Services Southwest is HIPAA compliant and all information provided is confidential.

Call us, we’re here to help.

Eldercare Locator

Find additional help in your community through Eldercare Locator, a public service of the Administration for Community Living connecting you to services for older adults and their families. Click on the button below to use the Eldercare Locator service. 

Older Americans' Services at Risk

The President has proposed a FY 2026 budget plan to break apart the coordination and delivery of programs and services provided by the Older Americans Act (OAA).

Seniors, adults with disabilities, and caregivers rely on these services for their health, independence, and wellbeing. These critical services include in-home help with chores, dressing, and bathing; rides to the doctor; home-delivered and community-served meals; caregiver respite, and more.

The budget proposal eliminates several key programs to help older adults remain healthy, prevent falls, manage chronic diseases, navigate Medicare, find aging and disability resources, and stay safe if they are living in nursing homes. The proposal would also eliminate efforts to prevent or address elder abuse. These cuts will affect the programs CareWell Services provides to help seniors, caregivers, and adults with disabilities across southwest Michigan.

The proposed deconstruction of the OAA will severely impact the ability of older adults, adults with disabilities, and caregivers to get the services and supports they need to maintain their health and independence while living at home and in the community.

Take action to protect vital programs and services for seniors, adults with disabilities, and caregivers by contacting your representatives!

Get contact information for your representatives online at: house.gov and senate.gov.

Want more information?

Contact CareWell Services at 269-966-2450 or at info@carewellservices.org.